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The phenomenon of the Absent Corporation goes to the heart of people’s growing disaffection, yet it has hardly been discussed – let alone tracked. So here, for the first time, the New Weather Institute looks at the peculiar way in which – when you look into the heart of most of the giant corporations which run our lives – you find nothing there.
This is a strange modern economic oddity that, if you ask for help if anything goes wrong, there is nobody there to help you, just a great echoing void stuffed with customer relationship management software.
Boyle and Mackie name the problem, look at how far it has gone and suggest some solutions.